Cancellation of tickets

1.
Once I have purchased tickets, can I cancel them and return them to FIFA Ticketing?
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No, this is not possible as all ticket sales are final. An applicant cannot cancel a purchase or return any tickets for any reason after FIFA Ticketing has successfully processed payment for the ticket(s), including for any reasons beyond the control of the ticket applicant. If you or any of your guest(s) cannot attend a match, you may put some or all your tickets up for resale on the FIFA Official Resale Platform.
The second resale period is open from 4 October 2022 till the end of the tournament on 18 December 2022. Original ticket purchasers are able to resale ticket(s) through their FIFA Ticketing account accessible at FIFA.com/tickets, subject to the applicable conditions stated in the General Public Ticket Resale Policy available at FIFA.com/tickets.
During the first ticket resale period that took place from 2 August 2022 at 11:00 CEST / 12:00 (midday) Doha time to 16 August 2022 at 11:00 CEST / 12:00 (midday) Doha time, original ticket purchasers were able to resale ticket(s) through their FIFA Ticketing account accessible at FIFA.com/tickets, subject to the applicable conditions stated in the General Public Ticket Resale Policy available at FIFA.com/tickets. Tickets submitted to the Resale Platform that have not been successfully resold by 16 August 2022 at 11:00 CEST / 12:00 (midday) Doha time will remain available to the original ticket purchaser in their ticketing account. To retain them for their own or their guests' use, they must reassign them again.
 
Please note that FIFA Ticketing makes no guarantee that any ticket submitted to the resale platform will be successfully resold. FIFA Ticketing will determine in its sole discretion when a ticket submitted to the resale platform by an original ticket purchaser is ultimately posted on the resale platform for potential sale to a resale ticket purchaser. FIFA Ticketing is not responsible for any costs or expenses incurred by an original ticket purchaser resulting from their ticket not being successfully resold on the resale platform.

2.
Once I have purchased tickets, can FIFA Ticketing cancel them?
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Yes. FIFA Ticketing may cancel any number of tickets allocated to a ticket applicant without notice in the event of a breach of the Online Ticket Terms of Sale for General Public or the Over the Counter Ticket Terms of Sale for General Public, or if FIFA Ticketing determines that the ticket applicant or any of their guests has violated the Ticket Terms of Use or the Stadium Code of Conduct. 

According to the Online Ticket Terms of Sale for the General Public and the Over the Counter Ticket Terms of Sale for General Public, if FIFA Ticketing cancels a ticket due to a breach of those Terms of Sale, the Terms of Use or the Stadium Code of Conduct by the ticket applicant or any guest of the ticket applicant, the ticket applicant shall not be entitled to a refund or any other form of compensation. 

FIFA Ticketing also reserves the right to cancel a ticket in the event that a match is cancelled, rescheduled or relocated as further described in the Ticket Terms of Use, or in the event that FIFA is required to stage the match with a reduced stadium capacity as a result of safety, security, technical, health or any other reasons that FIFA considers appropriate.  In such cases, the ticket applicant will be entitled to a refund equal to the face value of the ticket.